We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website and services.

1. Information We Collect

• Personal Information: Name, email address, phone number, date of birth, and payment details.
• Profile Information: Tutors’ qualifications, experience, subjects taught, hourly rates, and availability.
• Usage Information: Browsing history, search queries, session bookings, and page visits.
• Technical Information: IP address, browser type, device information, and operating system.
• Communication Information: Customer support inquiries, feedback forms, and chat messages.

2. How We Use Your Information

• Provide Services: Operate and maintain our platform, process transactions, manage accounts, and facilitate tutoring sessions.
• Personalization: Recommend tutors and content based on interests and learning goals.
• Communication: Notify you about account updates, session reminders, and policy changes.
• Marketing: Send promotional materials and newsletters with your consent.
• Analytics: Monitor performance and improve functionality and user experience.
• Security: Protect against fraud and unauthorized access.

3. How We Share Your Information

• With Tutors: Share students contact details and learning goals to facilitate sessions.
• With Students: Share tutors profiles to help students choose suitable tutors.
• We do not store credit card information on our site.

4. Data Protection & Security (Sensitive Data Controls)

We implement reasonable and appropriate administrative, technical, and physical safeguards designed to protect personal data and sensitive data against unauthorized access, alteration, disclosure, or destruction. Our security measures include, where applicable:

• Encryption in transit: We use HTTPS/TLS for data transmission between your device and our servers.
• Encryption at rest (where applicable): Sensitive data stored in our systems (such as authentication tokens where retained) is protected using encryption and key management controls.
• Access controls & least privilege: Access to production systems and user data is restricted to authorized personnel who need it to operate, support, or secure the service.
• Credential security: Passwords are stored using strong one-way hashing; OAuth client secrets and API keys are stored securely and not exposed publicly.
• Logging & monitoring: We maintain logs for security and troubleshooting and monitor for suspicious activity.
• Backups & recovery: We use backups and recovery procedures to protect availability and integrity.
• Vulnerability management: We apply security updates and patches and review access periodically.
• Incident response: If we become aware of a data breach affecting your personal data, we will take steps to contain, investigate, and notify affected users and/or regulators as required by applicable law.

Sensitive data may include (depending on features you use): account credentials, payment-related identifiers, government/education identifiers, and Google OAuth tokens / Google user data accessed via Google APIs.

Google OAuth / Google User Data
If you connect your Google account, we may request access to Google data only for the purposes shown to you at the time of consent and only for the features you enable. Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including Limited Use requirements.

We do not sell Google user data.

We do not use Google user data for advertising profiling.

We only use Google user data to provide user-facing functionality within the app.

You can revoke access at any time from your Google Account security settings, and you can also request deletion as described below.

We retain personal data only as long as necessary to provide the service, meet legal/accounting requirements, resolve disputes, and enforce agreements. You may request deletion of your account and associated personal data by contacting us at the email below, subject to legal exceptions. 

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. Manage your cookie preferences through browser settings.

6. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our platform. Review their privacy policies before sharing information.

7. Changes to This Privacy Policy

We may update this policy. Significant changes will be posted on our website.